You choose what to send
Personal information reaches this desk only when you write or call: a contact form, an email or a phone call.
Privacy
AlphaSteel Website Privacy Policy
Quick answer
This website collects personal information only when you send it: a name, an email address, an order ID and a message, through a contact form, an email or a call. Its own code sets no cookies and runs no analytics or advertising script, and card details are entered on the seller’s secure checkout, never here.
Privacy requests go to [email protected]; the detail follows below.
In brief
The AlphaSteel website privacy policy in six points
The policy for alphaesteel.com, run by Alphaesteel, the USA Authorized AlphaSteel Retailer.
No card details here
Card details are entered on the seller’s secure checkout. This website never sees them.
No tracking scripts
The website’s own code sets no cookies and runs no analytics or advertising script.
Fonts from Google
Pages load two typefaces from Google Fonts, which receives your IP address in order to deliver them.
Nothing sold
Personal information is never sold or rented, and writing in does not add you to a mailing list.
Ask, correct, delete
Write to [email protected] to see what the desk holds about you, correct it or have it deleted.
What is collected
What alphaesteel.com collects, and when
Five kinds of information, each for one purpose.
| What | When | Why |
|---|---|---|
| Name and email address | You use a contact form or email the website desk | To reply to you |
| Order ID | You include it in a message or give it to order support | To find the order a question is about |
| Your message | You write to either desk | To answer it, and to keep a record of any correction it led to |
| Phone number | You call order support | To call back about the order, if that is needed |
| IP address, browser and the page requested | Any visit: every web server receives these to deliver a page | To serve the page and keep the website secure |
How long it is kept
Messages are kept for as long as it takes to answer them and to keep a record of any change they led to on a page. A message about an order is kept while that order could still be the subject of a question, a refund or a return.
Ask for deletion at any time and the desk deletes what it is not required to keep for an open order, a refund or a return.
What never happens
What the AlphaSteel website does not do
Six things a visit to this website never involves.
- Set cookies from its own code. Nothing on these pages writes a cookie or stores data in your browser.
- Run analytics, heat-mapping or session-recording scripts.
- Load advertising pixels or retargeting tags.
- Ask for, see or store card details.
- Require an account, a login or a password.
- Sell, rent or trade personal information.
Other services
Services an AlphaSteel website visit touches
Four outside services, and what each one receives.
Google Fonts
The two typefaces on these pages load from Google’s font service. Your browser sends it your IP address and browser details to receive the files, under Google’s own privacy terms.
The web server
The server that delivers these pages receives your IP address, browser details and the page requested, as every web server does. These technical logs keep the website running and secure.
The seller’s checkout
The Order buttons lead to the seller’s secure checkout. Everything entered there, from your address to your card, is handled under the checkout’s own privacy terms.
Sites this website cites
Links to PubMed, the NIH, the FDA and the FTC open those sites in a new tab. Once you follow one, that site’s own policy applies.
Orders
AlphaSteel orders and your data
An order is placed on the checkout, not on this website.
When you order, you leave this website for the seller’s secure checkout. Your name, delivery address, email address and card details are entered there, under the checkout’s own privacy terms, which it shows before payment.
The order email that follows carries the order ID and the tracking. When you call order support on +1 (302) 200-3480, that ID is how your order is found. Order support does not need your card number to help, and will not ask for it.
This website itself keeps no order records and no payment data. It keeps only the messages you choose to send the website desk.
Your choices
Your choices about AlphaSteel website data
Write to [email protected] from the address the request concerns. Residents of states with their own privacy laws, such as California, may have further rights; the desk honours access and deletion requests from any visitor.
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See it
Ask what the desk holds about you. The answer covers your messages and any notes made when answering them.
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Correct it
Ask for a wrong detail, such as an email address, to be put right.
-
Delete it
Ask for your messages to be deleted. The desk deletes what it is not required to keep for an open order, a refund or a return.
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Stop contact
Ask the desk not to write to you again, and it will not.
Keeping it safe
How the AlphaSteel desk looks after what you send
Three safeguards, and the simplest one is holding very little.
Encrypted in transit
Every page is served over HTTPS, so a message sent through a form travels encrypted between your browser and the server.
Seen by the people who answer
Messages are read by the desk staff who answer them and are not shared with anyone else, except where the law requires it.
Less held, less at risk
No card data, no passwords and no accounts are held here, which keeps the amount of personal information on this side small.
Health details
Health details and the AlphaSteel desks
Not needed to ask
You never need to share a health detail to ask a question. The desks cannot give medical advice, so a question about whether AlphaSteel suits you is one for your own clinician, with the label in hand.
If you include it anyway
If a message does include health information, it is used only to answer that message, and it is deleted on request like anything else you send.
Scam check
Messages that claim to come from AlphaSteel
Four things that hold true for every genuine message.
- The desk never asks for a card number, a password or a one-time code by email, text or phone.
- Order emails come from the seller’s checkout and carry your order ID.
- A message asking you to pay again, or to pay by another route, is not from this desk.
- If in doubt, call order support on +1 (302) 200-3480 and read out the order ID from your own order email.
Children
Children and the AlphaSteel website
Adults only
AlphaSteel is for adults aged 18 and over, and this website is not directed at children. The desk does not knowingly collect information from anyone under 13, and deletes it if a parent or guardian says it has been sent.
Changes
Changes to this AlphaSteel privacy policy
How changes are made
A change is made on this page and the date below moves forward. A change that affects messages already sent is noted at the top of the page. Last updated September 22, 2026.
Who to ask
Questions about this policy go to the website desk at [email protected], Mon–Fri 9:00am–5:00pm ET. Office: 125 Park Avenue, Suite 1700, New York, NY 10117, USA.
Questions
AlphaSteel privacy questions
Does the AlphaSteel website use cookies?
Its own code sets none. The seller’s checkout, which you reach through the Order buttons, runs under its own terms and may use its own.
Does this website see my card details?
No. Card details are entered on the seller’s secure checkout, not on this website.
Is my email address shared with the checkout?
No. A message to the website desk stays with the website desk. The checkout receives only what you enter on it when you order.
Does the website remember me between visits?
Not through its own code. It sets no cookies and keeps no account or login. A choice you make on the checkout is kept by the checkout, under its own terms.
How do I have my data deleted?
Write to [email protected] from the address the request concerns. The desk deletes what it is not required to keep for an open order, a refund or a return.
Official website
Order AlphaSteel on the secure checkout
Card details are entered on the seller’s checkout, never on this website, and every pack carries the 60-day money-back guarantee.
Price shown at checkout · 60-day money-back guarantee from purchase · lot ALP-26/AL-4579